Cookie Policy
Understanding How We Use Tracking Technologies
Last updated: February 15, 2025
What Are Cookies and Tracking Technologies?
Cookies are small text files that websites store on your device when you visit them. Think of them as digital sticky notes that help websites remember information about your visit. At Rbcircuit, we use various tracking technologies to enhance your experience and improve our mobile app development platform.
These technologies aren't just cookies – they include web beacons, pixels, local storage, and other similar tools. Each serves a specific purpose in helping us understand how you interact with our platform and how we can make it better for you.
Why This Matters to You
We believe in transparency about how your data is used. This policy explains exactly what information we collect, how we use it, and most importantly, how you can control it. Your privacy is important to us, and you have the right to know what's happening with your data.
Types of Tracking Technologies We Use
Different tracking technologies serve different purposes on our platform. Here's what we use and why:
Essential Cookies
These cookies are absolutely necessary for our platform to function. They enable core features like security, authentication, and basic navigation. Without these, you wouldn't be able to log in or use our services properly.
Functional Cookies
These remember your preferences and settings to make your experience more personalized. They store things like your language preference, dashboard layout, and other customization choices you've made.
Analytics Cookies
We use these to understand how users interact with our platform. They help us identify which features are most popular, where users might be having trouble, and how we can improve the overall experience.
Performance Cookies
These cookies help us monitor and improve the technical performance of our platform. They collect information about loading times, error rates, and system performance to ensure optimal functionality.
How We Use Your Information
The data we collect through tracking technologies serves several important purposes that ultimately benefit your experience with our platform:
- Platform Optimization: We analyze user behavior patterns to identify areas where we can improve navigation, reduce loading times, and enhance overall functionality.
- Security Enhancement: Tracking technologies help us detect and prevent unauthorized access, unusual activity patterns, and potential security threats to your account.
- Personalization: We use this information to customize your dashboard, recommend relevant features, and adapt the interface to your preferences and usage patterns.
- Technical Support: When you encounter issues, tracking data helps our support team understand what happened and provide more effective assistance.
- Feature Development: Understanding how users interact with our platform guides our development priorities and helps us build features that truly meet your needs.
Data Processing and Storage
We process tracking data both in real-time and through periodic analysis. Real-time processing enables immediate functionality like login verification and security monitoring. Periodic analysis helps us identify trends and opportunities for improvement over longer timeframes.
Data Retention and Management
We don't keep tracking data indefinitely. Our retention policies are designed to balance functionality with privacy protection:
Data Type | Retention Period | Purpose |
---|---|---|
Essential Cookies | Session Duration | Basic functionality and security |
Functional Preferences | 12 months | Maintaining user customizations |
Analytics Data | 24 months | Platform improvement and trend analysis |
Performance Metrics | 6 months | Technical optimization and troubleshooting |
After these retention periods, data is automatically deleted or anonymized. In some cases, we may retain anonymized, aggregated data for longer periods to help with long-term platform development, but this data cannot be linked back to individual users.
Managing Your Cookie Preferences
You have several options for controlling how tracking technologies work on your device. Here's how to manage your preferences:
Browser Settings
Most browsers allow you to control cookies through their settings. You can choose to accept all cookies, reject all cookies, or be notified when cookies are being set. Here's how to access these settings in popular browsers:
Important Considerations
While you can disable cookies, please note that this may affect your experience on our platform. Essential cookies are necessary for basic functionality, and disabling them may prevent you from accessing certain features or services. Functional cookies enhance your experience but aren't strictly necessary for basic operation.
Third-Party Services
We work with trusted third-party services to provide analytics and improve our platform. These services may also use tracking technologies, but they're bound by strict data protection agreements and privacy policies.
Our third-party partners include analytics providers and performance monitoring services. These partners only receive data that's necessary for their specific services, and they're contractually obligated to protect your privacy and use data only for the purposes we've agreed upon.
Data Sharing Limitations
We never sell your personal data to third parties. Any data sharing with partners is strictly limited to what's necessary for platform functionality and improvement. All partners must meet our privacy and security standards before we work with them.
Updates and Changes
We may update this cookie policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through our platform or via email. We encourage you to review this policy periodically to stay informed about how we're protecting your privacy.
The "Last updated" date at the top of this policy indicates when the most recent changes were made. Continued use of our platform after policy updates constitutes acceptance of the revised terms.
Questions About Our Cookie Policy?
If you have any questions about this cookie policy or how we handle your data, please don't hesitate to reach out to us:
Email: info@Rbcircuit.com
Phone: +1 (514) 927-0727
Address: 1099 Commerce Way, Woodstock, ON N4V 0A2, Canada